Terms and Conditions

These Terms and Conditions (“Agreement”) govern the use of the Diamond Recharge website and the purchase of products from our online store. By accessing or using our website and services, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please refrain from using our website.

1. General Information

Diamond Recharge (“we”, “our”, or “us”) is a company that provides a platform for purchasing Bigo Diamonds online. Our website is located at www.diamondrecharge.com, and you can contact us at info@diamondrecharge.com for any inquiries.

2. Product Information

2.1 Product Descriptions
We strive to provide accurate descriptions and images of the products available on our website. However, we do not guarantee that product descriptions or other content are error-free, complete, or up-to-date.

2.2 Availability
All products are subject to availability, and we reserve the right to limit quantities of items purchased. If a product is unavailable after an order is placed, we will notify you via email and provide alternatives or refund options where applicable.

3. Orders and Payment

3.1 Order Process
When placing an order, you are required to provide accurate and complete information, including your Bigo ID, contact details, and payment information. You are responsible for ensuring the correctness of the information you provide. Once your order is confirmed, it cannot be altered or canceled.

3.2 Payment Methods
We accept payments via secure methods, including Visa cards. By submitting payment details, you represent that you are authorized to use the payment method provided.

3.3 Security
At Diamond Recharge, we implement high-level security measures to protect your personal and payment information. However, we advise that you also take steps to secure your payment details and ensure that you only use trusted, secure payment methods. We are not responsible for any fraudulent transactions arising from the misuse or exposure of your payment details.

4. Cancellation and Refund Policy

4.1 No Cancellation or Refunds
Once an order is placed and payment is processed, we do not accept cancellations, returns, or refunds under any circumstances. Please ensure that you review all information, including your Bigo ID and contact details, before submitting your order.
4.2 Incorrect Information
You are solely responsible for the accuracy of the information entered when placing an order. If incorrect or incomplete information (such as a wrong Bigo ID) is provided, we cannot make any changes to the order, nor can we offer a refund. In the case of any issues related to incorrect information, the order will stand as is, and no action will be taken to amend or refund it.

5. Shipping and Delivery

5.1 Shipping Terms
The Bigo Diamonds will be recharged to the entered Bigo ID when placing an order. Please make sure that the Bigo ID you enter is correct, as we cannot make changes to the Bigo ID after the order has been processed. Delivery times may vary depending on your location, but we aim to process orders promptly. However, we cannot guarantee specific delivery times or be held liable for delays caused by third-party carriers.

6. Limitation of Liability

6.1 Limitation of Liability
Diamond Recharge’s total liability for any claim related to the use of our website or products is limited to the amount you paid for the product(s) in question. We are not liable for any indirect, consequential, incidental, or punitive damages arising from your use of the website or purchases made through it.
6.2 Fraud and Security
We are not responsible for any fraudulent activities or issues that arise from the use of your payment details. It is your responsibility to ensure that your payment details are secure and that you are using a trusted method to complete transactions. Diamond Recharge is not liable for any fraudulent transactions or financial losses resulting from unauthorized access to your payment details.

7. Privacy and Data Protection

7.1 Data Collection and Use
Your personal information, such as your name, email address, and payment details, is collected and used only for processing orders, improving customer service, and sending relevant communications. We do not share or sell your personal information to third parties except as necessary to process your orders.
7.2 Security Measures
We implement standard security measures to protect your personal data from unauthorized access or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the revised terms will be effective immediately upon posting. We recommend checking this page periodically to stay informed of any updates.

9. Governing Law and Dispute Resolution

9.1 Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction where Diamond Recharge operates.
9.2 Dispute Resolution
In the event of a dispute, we encourage you to contact us directly at info@diamondrecharge.com to attempt to resolve the matter amicably. If a resolution cannot be reached, the dispute may be submitted to a binding arbitration process or as otherwise determined by applicable law.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, our Privacy Policy, or any other inquiries, please contact us at:

Email: info@diamondrecharge.com